Telecom Namibia services disrupted by international connectivity failure

Details: John Tanner; Category: Operators; 20 April 2026; 213 views

Telecom Namibia said on Friday that it’s making progress in dealing with network service disruptions that plagued users during the latter half of last week due to international connectivity problems.

The telco said the disruption “was the result of a failure on external connectivity routes, which placed increased pressure on alternative network paths”, which in turn caused mobile data users to experience data-speed slowdowns and access problems.

Telecom Namibia said its technical teams has been busy implementing corrective measures, to include redirecting network traffic to maintain service availability, upgrading and reconfiguring critical network equipment, and boosting capacity at major network nodes to improve overall resilience.

“While the disruption originated from external connectivity routes, our teams acted swiftly to stabilise services and implement safeguards to minimise impact,” said Telecom Namibia CEO Dr. Stanley Shanapinda in a statement.

Telecom Namibia didn’t offer details on which international routes were experiencing problems or what caused them. Namibia is served by two international subsea cables running along Africa’s west coast – the West Africa Cable System (WACS) and Google’s Equiano cable system. Namibia also has a terrestrial link from Swakopmund to Johannesburg, South Africa via Paratus Group’s East-West fibre backbone.

Telecom Namibia said that “services are steadily stabilising, and customers should continue to experience noticeable improvements as restoration and optimisation work progresses.”